Reference

Legal terms before Baccarat or Bingo

Before you open Baccarat, Totem Lightning, Football Strike or Bingo, this page sets out the legal terms that govern your dearlottery account, wallet records and use of our…

India legal termsLocal law accessUPI record checksCookie choices
dearlottery Legal terms before Baccarat or Bingo
CONTACT ROUTES

Legal contact paths for your account

Legal queries need a clear route, not a random message thread. Use the contact paths below for terms questions, data access requests, correction requests, cookie choices, account access issues or wallet record…

Legal email Write to [email protected] for term questions, data access requests or correction requests. Send the message from your registered email or add your mobile number so we can match the account before sharing records.
Chat case log Our chat team can log a legal query and pass it to the account team. Ask for a case reference, then keep that reference for later messages about the same account or wallet record.
Document request If we ask for proof, send only the requested document through the secure account channel. We use it to confirm identity, payment ownership or location details linked to a legal request.
DATA DUTIES

Account data controls at dearlottery

We treat legal duties as part of account operation, not an extra page to ignore. Your records may include sign-in details, device data, wallet entries, cookie choices, support messages and payment references…

Data handling

We collect account data needed to run legal checks, verify wallet records and answer disputes. This can include your name, mobile number, email, location signals, device details and support messages tied to your account.

Cookie choices

Cookies help us keep sessions active, remember consent choices and detect unusual access patterns. You can change browser settings, though some account pages may need essential cookies to load and keep records accurate.

Account access

We may ask for extra confirmation when a sign-in, withdrawal request or payment receipt looks unusual. This protects legal records and helps ensure account changes are requested by the person linked to the account.

Record retention

We keep legal, wallet and support records for periods required by law, dispute handling or fraud checks. When a record is no longer needed, we remove it or reduce the details we store.

Correction requests

If your name, email, mobile number or payment handle is wrong, contact support from your account channel. We may ask for proof before changing details that affect legal ownership or wallet history.

Payment checks

UPI, Paytm, PhonePe and Google Pay references may be matched against wallet entries when a dispute arises. We use those records to trace receipt status, refund paths and account ownership.

Legal questions before you join

This FAQ covers legal points you may want settled before you open an account or continue into the lobby. It focuses on eligibility, account data, payment records, cookies, corrections and contact routes. If your question turns on your location, remember that access and eligibility depend on local law and are available where local law permits.

The terms on this page apply when you create or use an account with us. They cover access, wallet records, account conduct, data handling, dispute checks and how we may update legal wording.

No single answer fits every location. Access and eligibility depend on local law and are available where local law permits. If local rules restrict access, we may block, pause or close account use.

We may keep your name, mobile number, email, device details, sign-in records, wallet entries, payment references, cookie choices and support messages. These records help us meet legal duties and handle account disputes.

Contact support from your registered email or account channel and state the field that needs correction. We may ask for proof before changing details that affect identity, payment ownership or wallet history.

Receipts help us match wallet entries with the payment handle used on your account. We may check UPI, Paytm, PhonePe or Google Pay references when resolving legal disputes or refund questions.

Retention depends on the record type and the reason for keeping it. Legal duties, dispute handling, fraud checks and tax rules may require some wallet or support records to remain for a period.

Use [email protected] or the account chat channel. Tell us whether your request concerns cookies, sign-in access, identity checks or account data, so the correct team can respond with a clear case record.