Reference

Privacy Policy for Your Account Data

Q: How do I contact dearlottery about this policy?

Send your request to privacy@dearlottery.club or use account chat after logging in. Include the email linked to your account and the request type so we can verify ownership before making changes.

Baccarat, Totem Lightning, Football Strike and our wallet sit under one account, so this Privacy Policy explains how dearlottery handles the data connected to your profile, device, payments…

Account data useUPI privacy contextCookie controlsRequest channels

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Policy Scope for India Account Data

dearlottery Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies when you create an account, browse the lobby, use live tables such as Baccarat, try Crash Game or Fishing War, contact support, or send and receive wallet transactions through India payment options. We collect only the data needed to run your account,

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confirm payments, manage access, respond to queries, reduce misuse and meet lawful duties. For UPI, Paytm, PhonePe and Google Pay, we may record transaction references, account identifiers shared by the payment flow, timestamps and status messages; we do not ask for your banking PIN or app
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password. Where local law requires a different approach, your access, eligibility and data rights depend on that local law and are available where local law permits. If a legal request reaches us, we assess its validity before sharing any account data.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT CHANNELS

Privacy Contacts for Account Questions

Privacy questions should reach the team that can read your account history, payment trail and support record without asking you to repeat private details in open messages.

Privacy mailbox Write to [email protected] for questions about this Privacy Policy, account data, cookies or sharing. Include your account email and the request type, but do not send passwords, card data or banking secrets.

Account chat Open chat from your account when your question is linked to a recent UPI, Paytm or PhonePe status. Our team can verify the account session first, then route the privacy request to the right desk.

Document requests If we ask for identity papers for a privacy request, send only the file we request through the secure upload path. We use it to verify ownership and keep it only for the needed period.

ACCOUNT CARE

How We Handle Account Privacy

Our policy work sits close to the account, wallet and support teams, because privacy is not separate from how your profile is used each day.

Collection scope

We collect profile details, device signals, session data and support messages that help run your account. Game choices such as Bingo or Aviator may create activity logs used for account history and risk checks.

Cookie choices

Cookies help remember your session, language, device type and basic site preferences. You can adjust browser settings, although blocking some cookies may require fresh login checks or reduce account tools that rely on session records.

UPI and wallet records

For UPI, Paytm, PhonePe and Google Pay, we store payment references, status codes and timing so your wallet can be reconciled. We do not collect your banking PIN or payment app password.

Security controls

Access to account data is limited by work role, authentication and internal logs. We use encryption for transmission where supported, and we check unusual access patterns before allowing sensitive changes to continue.

Retention checks

Some records are kept for account history, payment disputes, legal duties and fraud prevention. When a record is no longer needed for those purposes, we delete it or remove details that identify you.

Your change requests

You can ask to access, correct or erase eligible account data. We first confirm account ownership, then explain what can be changed, what must be retained, and the reason for any refusal.

Privacy Policy Questions Before You Join

This section answers the privacy questions we expect you to ask before creating an account or returning to the lobby. It explains what data is involved, how payment records are handled, what cookies do, how sharing works, and how you can contact us. The same policy applies whether you reach us from mobile browser, app shortcut or a larger screen.

It covers profile details, login records, device data, support chats, payment references and activity linked to games such as Baccarat, Totem Lightning or Crash Game. It also explains why each category may be needed.

We keep payment references, timestamps, status codes and related wallet records so deposits and withdrawals can be matched to your account. These records also help us answer disputes and meet lawful record-keeping duties.

No. Our payment records come from the transaction flow, such as reference numbers and status messages. You should never share a banking PIN, Paytm password, PhonePe password or Google Pay security credential with us.

Cookies help keep your session active, remember preferences and support basic security checks. You can change browser settings, but some account functions may ask you to log in again if cookies are blocked.

Relevant data may be shared with payment processors, technical service providers, fraud-prevention partners and lawful authorities when required. We assess the purpose and limit sharing to what is needed for that purpose.

Yes, you can contact us to access, correct or erase eligible account data. Some records may need to stay for payment disputes, legal duties or account-safety reasons, and we will explain that clearly.

Send your request to [email protected] or use account chat after logging in. Include the email linked to your account and the request type so we can verify ownership before making changes.

Privacy Policy for Your Account Data

Privacy Contacts for Account Questions

How We Handle Account Privacy

Collection scope

Cookie choices

UPI and wallet records

Security controls

Retention checks

Your change requests

Privacy Policy Questions Before You Join

01 What account data does this Privacy Policy cover?

02 Why do you keep UPI, Paytm and PhonePe records?

03 Do you collect my banking PIN or wallet password?

04 How do cookies affect my account privacy?

05 Who may receive my account data?

06 Can I ask to correct or remove my data?

07 How do I contact dearlottery about this policy?

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